OnSeasonChannel API

Support

What to send OnSeason when you report a problem.

To report a problem, send OnSeason support:

  • The endpoint and HTTP method.
  • The request time in UTC.
  • The HTTP status and the complete response body.
  • The listing ID or the OnSeason reservation ID.
  • The providerReservationID and the quoteId, if you have them.
  • The request body, with the guest's personal data and the API key removed.

Never send your API key in a support message. If you think a key has leaked, ask OnSeason to rotate it.

Current limits

What the Channel API does not cover today, and what to agree with OnSeason instead.